Westace Terms and Conditions
Welcome to Westace Casino. We are pleased to provide you with online casino gaming services through our platform at https://westace1.com/. These terms and conditions govern your use of our services and establish the legal relationship between you and us as the operator. By creating an account and using our platform, you agree to be bound by these terms.
About Our Service
At Westace, we operate an online casino platform that offers casino games, live dealer experiences, and sports betting services. Our platform is owned and operated by Involute Games on iGate B2B infrastructure under a Costa Rica gambling license. We provide our services internationally with support for multiple languages and currencies including EUR, USD, CAD, and various cryptocurrencies.
Eligibility Requirements
To use our Westace Casino services, you must meet the following requirements:
- You must be at least 18 years old or the legal gambling age in your jurisdiction
- You must be legally permitted to gamble in your country of residence
- You must provide accurate and truthful information during registration
- You must have the legal capacity to enter into binding agreements
- You must not be self-excluded from gambling services
Account Registration and Management
When you create an account with West Ace Casino, you agree to provide accurate, complete, and current information. We reserve the right to verify your identity and may request documentation including government-issued ID, proof of address, and payment method verification. You are responsible for maintaining the confidentiality of your Westace login credentials and for all activities that occur under your account.
Account Security
Your Westace Casino login information must be kept secure and confidential. You agree to:
- Use a strong password and keep it confidential
- Notify us immediately of any unauthorized use of your account
- Log out from your account when accessing from shared devices
- Accept responsibility for all activities under your account
Deposits and Withdrawals
At West Ace, we offer various payment methods including traditional banking options and cryptocurrencies. The minimum Westace deposit is €10 for most payment methods, with Bitcoin requiring a minimum of €30. We process withdrawals according to our VIP tier system, with limits ranging from €500 to €2,000 per day depending on your status.
Withdrawal Processing
We process withdrawals within 1-3 business days, with most payments completed within 72 hours. Withdrawals are processed Monday through Friday only. Higher VIP tiers enjoy increased withdrawal limits and priority processing. We reserve the right to request additional verification before processing large withdrawals.
Bonuses and Promotions
Our Westace bonus offers include welcome packages, reload bonuses, and ongoing promotions. The standard welcome package provides 400% up to €15,000 plus 400 free spins across your first four deposits. Our Westace Casino bonus terms include wagering requirements of 20x for bonus funds and 40x for free spin winnings, which must be completed within 10 days of activation.
Bonus Terms
When you claim any Westace Casino bonus, you agree to the following:
- Bonuses must be claimed before placing any bets with the qualifying deposit
- Maximum bet limits apply while bonus funds are active (€5 for most bonuses)
- Withdrawal requests void bonus eligibility if made before completion
- Bonuses cannot be combined unless specifically stated
- We reserve the right to void bonuses for irregular play patterns
Responsible Gaming
We at Westace are committed to promoting responsible gambling. Our platform includes various tools to help you maintain control over your gaming activities, including deposit limits, loss limits, and self-exclusion options. If you need assistance with gambling-related concerns, please contact our support team at support@westace.com or use our 24/7 live chat service.
Game Rules and Fair Play
All games on our Casino Westace platform operate using certified random number generators to ensure fair outcomes. We partner with leading software providers including Pragmatic Play, NetEnt, Microgaming, and many others to offer over 11,000 games. Game rules and RTP information are available within each game's information section.
Prohibited Activities
You may not engage in the following activities when using our services:
- Using automated software or bots to play games
- Colluding with other players or third parties
- Exploiting software errors or bugs for unfair advantage
- Using multiple accounts to circumvent limits or claim multiple bonuses
- Money laundering or other illegal financial activities
Privacy and Data Protection
We collect and process your personal data in accordance with our Privacy Policy and applicable data protection laws. Your information is used to provide our services, verify your identity, process payments, and comply with legal obligations. We implement appropriate security measures to protect your data and never sell your personal information to third parties.
Limitation of Liability
Our liability to you is limited to the extent permitted by law. We are not liable for any indirect, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount of funds in your account balance at the time of any disputed incident.
Dispute Resolution
If you have any complaints or disputes regarding our services, please contact our customer support team first. We aim to resolve all issues promptly and fairly. These terms are governed by Costa Rica law, and any disputes will be resolved through binding arbitration in accordance with Costa Rica legal procedures.
Changes to Terms
We reserve the right to modify these terms and conditions at any time. Material changes will be communicated through our website or via email. Your continued use of our services after such modifications constitutes acceptance of the updated terms. We recommend reviewing these terms periodically to stay informed of any changes.
Contact Information
For questions about these terms or our services, please contact us through our 24/7 live chat feature or email us at support@westace.com. Our customer support team is available around the clock to assist with any inquiries or concerns you may have regarding your Westace Casino experience.
Content updated: May 20, 2026